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» Grace Sales Company » Help zone
Help zone
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| Privacy statement |
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GraceSales recognizes the importance of maintaining your privacy. We
value your privacy and appreciate your trust in us.
Information Collected:
The information that we collect from you helps us to continually
personalize and improve upon your GraceSales experience. You have the
option not to provide certain information, however, withholding
information may prevent you from being able to take full advantage of
some of our unique web site features. This section of our privacy
policy applies to all information collected by or submitted to
GraceSales. When you visit our site, we automatically collect some data
about you including your IP address. Your IP address is used for
GraceSalest internal use only and helps us diagnose problems with our
server and administer our web site.
We also automatically track certain information about your activities
on our web site. If you are a registered GraceSales customer, we link
this automatically-collected data to your personally identifiable
information. We use this information to do internal research on your
interests and to help us better understand and serve you. This
information may include click stream data and what browser you are
using. We also store certain types of information when you interact
with us on our web site. For example, we use "cookies" and can obtain
certain information from your web browser. By transferring these
alphanumeric identifiers or “cookies” that your browser creates at our
request in an approved and standardized place on your computer,
GraceSales assigns you a unique customer code and records information
about your activity on our site. When you visit or return to our site,
we read the cookie to identify you as one of our customers and help you
recall orders or preferences you have selected. The cookie also enables
us to recall your past activities, post your account data, and tailor
site elements and special offers to you. The cookie does not retain
your billing information, nor does it save any of your personally
identifiable information in an explicit fashion.
Most Web browsers accept cookies by default, but allow users to reject
cookies by changing the browser preferences. If you have set up your
browser to reject cookies, some aspects of our site, including our
Shopping Cart, will not work properly. This privacy statement covers
the use of cookies by GraceSales only and does not cover the use of
cookies by any advertisers.
GraceSales occasionally enters into cooperative marketing arrangements
with independent companies. Under these cooperative marketing
arrangements, our site may display the name and/or brand(s) of the
independent company. Personally identifiable information that you
supply to us while you are on our site, whether or not our site
displays a name or brand of another company, will be handled in
accordance with this GraceSales Privacy Policy and will not be shared
with the cooperative marketing company unless GraceSales otherwise
notifies you.
Use of Information:
Any credit card or similar payment information you submit is used in
billing for the specific transaction in which the information was
submitted unless otherwise disclosed. Payment information is stored for
a time on our secure servers to allow the processing of refunds or to
respond to customer inquiries
When you sign up for an account or volunteer information to GraceSales
we require your name and e-mail address. Your e-mail address allows us
to contact you with confirmation of your account opening, order
confirmations and updates and with your permission, for marketing
purposes. When placing an order GraceSales may also request your
shipping address, telephone number, or other demographic information.
This information may be combined with other personally identifiable
information (such as demographic information and past purchase history)
available from our records and other sources. This information will be
used to make our future marketing efforts more efficient.
From time-to-time GraceSales may provide you the opportunity to
participate in contests or surveys on our site. If you participate, we
will request certain personally identifiable information from you.
Participation in these surveys or contests is completely voluntary and
you therefore have a choice whether or not to disclose this information.
GraceSales may use aggregate, non-personally identifying information
for purposes that we deem necessary. For instance, we will use this
non-identifying and aggregate information to better design our web site
and to share with advertisers for marketing and promotional purposes.
However, in these instances we do not disclose anything that could be
used to identify you. We do not use or share the personally
identifiable information provided to us online in ways unrelated to the
ones described herein without providing you an opportunity to opt-out
of such operations.
GraceSales reserves the right to disclose account and personal
information when we believe such disclosure is appropriate to comply
with the law, to cooperate with an investigation of activities claimed
to be unlawful, to enforce our terms of use, or to protect the rights
or property of GraceSales or others.
Secure Encryption
We use Secure Socket Layer (SSL) technology, which is supported by the
vast majority of modern Internet browsers. SSL works best when you are
using the latest 128-bit encryption versions of either Microsoft
Internet Explorer or Netscape Navigator.SSL technology represents the
highest level of security available on the Internet. It automatically
encrypts information traveling over the Internet, verifies the identity
of the transacting servers through certificates and digital signatures,
and confirms that the integrity of message content is maintained
throughout transmission.
Password Protection
At GraceSales, your sensitive information is password protected, adding
to the level of security offered by SSL technology. (See Secure
Encryption for more information). When you establish an account at
GraceSales, you choose a unique password for your account. You may
change the password as often as you wish by going to My Account and
selecting "Account Update".
Order Confirmation
GraceSales sends you an e-mail notice confirming acceptance of each
order you place. If you receive a confirmation for an order you did not
place, please contact us immediately.
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